Frequently asked questions

Trader FAQs

For a business to be eligible to apply for Trading Standards Checked, you must fulfil the following criteria:

  • Be based in Kent

  • Provide home improvement or maintenance services

  • Be committed to providing a safe and trustworthy service to the residents of Kent

The checks that we carry out are extensive. They centre around making sure that the trader is safe and holds all the right insurance as well as making sure that they comply with the law.

For a full list of what we check, please click here - Vetting checks

Yes if necessary. Although the decision to remove a trader is not taken lightly, there are many reasons we may remove members from the scheme.

With continuous monitoring of complaints, the traders on our scheme need to show through their actions that they are compliant with the Trading Standards Checked Code of Conduct.

Trading Standards Checked will give your business a trusted, local accreditation like no other.

It will set your business apart and give your customers peace of mind when choosing and dealing with you. Traders say that being able to display the Trading Standards accreditation has helped them to secure the work when competing with another business.

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