Covid safe

Advice for traders working in people's homes.

In July 2021, all legal COVID-19 restrictions were lifted. However case numbers are currently high and even though many people have been vaccinated, it is still possible to catch and spread COVID-19.

We are urging our Trading Standards Checked members to continue to act responsibly to protect themselves and their customers when working in people’s homes. You should continue to do a risk assessment prior to working in someone’s home and consider the following;

Risk assessment

  • Does anyone in the property have COVID-19 symptoms?
  • Is there adequate ventilation in the work area?
  • Will anyone else be present when the work is being carried out?
  • Will there be space to remain socially distanced from other people?

NHS advice

  • Continue to regularly wash your hands or use hand sanitiser. Avoid touching your face if you can and remember not to get too close to people – hands, face, space.
  • Continue to regularly self-test; free kits are available from
  • Make sure you self-isolate if you show symptoms, test positive or are contacted by Test and Trace.

Let your customers know what precautions you take before you meet them in their home, this will give them confidence to employ you. If you cannot work safely then you will need to decide if you, or your staff, are happy to carry out the work.

We also urge you to wear a face covering when inside people’s homes as well as continuing to promote good hand hygiene throughout the visit. Your customers will appreciate this. Where possible, talk to your customer outside or in a well-ventilated area.

Free COVID-19 safe training

Social Enterprise Kent is offering free COVID-19 safe training to sole traders and small businesses.

The 3-hour course is available to sole traders, small and micro businesses and covers infection risk and transmission as well as risk assessments. - Coronavirus: how to stay safe and help prevent the spread.

Health & Safety Executive - Making your workplace COVID secure during the coronavirus pandemic.