South East Timber & Damp are here to help you with all your damp, timber and basement waterproofing needs.
“My name is Annabelle and together with my husband Dean we have run South East Timber & Damp for over 15 years helping thousands of homeowners and prospective homeowners, across Kent, South East London and East Sussex. My background in running large call centres in the travel industry meaning that customer service is at the core of everything we do here and I ensure that a service-based ethos is developed in all our team members and that this is reflected in the service that we deliver you”.
Our services include:
Damp treatment - Rising damp, penetrative damp and condensation
Timber treatment – Dry rot, wet rot, wood boring insects
Basements – Basement waterproofing solutions and basement conversions.
As a small family-run company we pride ourselves on looking after you from the outset; from initial enquiry, through to completion of works and any after sales support, we will ensure that you are supported every step of the way. Tracey & Natalie deal with all new enquiries and will discuss with you your requirements. No hard sale and we will give you the best advice to resolve the issues.
All remedial works are carried out by our highly experienced technicians, who have been loyal to us for many years and have each received hundreds of positive feedback's regarding the quality of their work and their helpfulness towards our clients. Finally Annabelle ensures that the whole process runs smoothly and that you are completely satisfied with every aspect of our service.
We have won numerous awards including:
KeiBA – Kent Excellence in Business as a finalist in 2017 for SME.
Ashford Business awards finalist for both SME and Customer Service in 2017.
PCA Best Practice Awards and won website of the year (small company) in 2017.
“We really feel we set the benchmark for standards in the industry and are the best at what we do. We will ensure that your problem is resolved first time, so that you can enjoy your home once more. With us you know you are receiving the best advice.
Have a great day, Annabelle.”